Privacy Policy

2. Information We Collect

2.1. Personal Information: We collect personal information that you voluntarily provide to us when you use our website or services. This may include your name, email address, phone number, and other contact details.

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2.2. Service Information: We collect information related to the services you request or purchase from us, including details necessary for Know Your Customer (KYC) and Know Your Business (KYB) compliance.

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2.3. Usage Data: We automatically collect information about how you interact with our website. This may include your IP address, browser type, operating system, referring URLs, and other browsing information.

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2.4. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your user experience and collect information about your usage of our website. For more details, please refer to our cookie Policy.

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3. How We Use Your Information

3.1. To Provide Services: We use your personal information to provide the services you request, manage your account, and communicate with you about your orders or inquiries.

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3.2. To Improve Our Services: We use usage data and feedback to improve our website and services, ensuring a better user experience.

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3.3. Marketing and Communications: With your consent, we may use your contact information to send you promotional materials and updates about our services.

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3.4. Compliance and Legal Obligations: We process your personal data to comply with legal obligations, including KYC and KYB requirements, and to protect our legal interests.

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4. Data Security

4.1. Data Protection Measures: We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction.

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4.2. Secure Storage: Personal data collected is stored securely and is not accessible from the website.

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5. Sharing Your Information

5.1. Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website and delivering our services.

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5.2. Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.

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6. Your Rights

6.1. Access and Rectification: You have the right to access and update your personal information.

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6.2. Deletion and Objection: You have the right to request the deletion of your personal data and to object to the processing of your data under certain circumstances.

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6.3. Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.

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To exercise any of these rights, please contact our Data Protection Officer at dpo@dayone.business.

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7. Data Retention

7.1. We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal, regulatory, or internal policy requirements.

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8. International Transfers

8.1. We do not transfer your personal data outside the European Economic Area (EEA). If this changes, we will ensure that appropriate safeguards are in place to protect your personal data.

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9. Updates to this Privacy Policy

9.1. We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and significant changes will be communicated to you directly.

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10. Contact Information

10.1. For any questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer at dpo@22lush.com.